Contact Us

Have a question, suggestion, or need help? We'd love to hear from you.

Response Time

We typically respond within 24 hours on business days.

Location

San Francisco, CA

Common Questions

  • Is PawScan AI a replacement for a vet?
    No. We provide AI-powered insights to help you make informed decisions, but always recommend consulting a veterinarian.
  • How do I cancel my subscription?
    You can cancel anytime from your Settings page. Your plan stays active until the end of the billing period.
  • Can I get a refund?
    Yes, all paid plans include a 7-day money-back guarantee.